Support
Sign up for an Account
If you have not yet created an account, please click here. You will need to fill out the short form to request an account to be created for you or your company. Once you have completed this form, a Kroll Factual Data representative will contact you to complete the necessary steps to create your account.
First Time Users / Get Certificate
If you are a first time user, and have already set up an account, you need to acquire a certificate in order to access our system. You can do this by clicking here and completing the required forms.
The forms will require the following information:
- First and Last Name
- Office Code (provided to you when you created your account)
- Client Code (also provided upon your account creation)
- Password (also provided upon your account creation)
Once you have completed entering the information above, please remember to follow the instructions for adding the link to your favorites. This will allow you to navigate directly to the reporting application, and is essential if your computer does not allow cookies.
Start Using the System
If you are already familiar with using our reporting system, and you have your certificate installed, click here to start using the system. If you do not see the username and password screen, please see the above entitled "First Time Users".
Support by Service
We're ready to help. Simply select the service below that you need assistance with:
